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They were all hurting for revenue and they needed to get business any way they could. As the dot com era died, so did many hosting companies that were not able to provide good service. So where does that leave the server coloation industry today? You can still find hosting companies that don't do a good job. But on the norm, enough time has passed that the good companies have sorted themselves from the bad. Also, the technical issues that were common in the early days are gone.